Frequently Asked Questions :

1) Why do I need professional help?

Life is rarely without challenges. There are some that seem impossible to move on. It is a proven fact that an individual who delays seeking professional help may inadvertently magnify his/her issues thereby affecting their lives and the lives of their loved ones. 

2) What kind of help can I get from a psychologist?

Pyschologist help professionally to

  • manage stress and anxiety by finding the source or cause of your problems, as well as appropriate ways to overcome them
  • find the source of depression — often the first step to feeling better, along with helping with negative thought processes
  •  overcome your fears so that you can live without polyphobia (fear of many things) or phobophobia (fear of fear).
  • help iron out wrinkles either individually or in a group setting, that can form in even the strongest relationships.

3) Should I contact a psychologist only for problems like stress, anxiety, phobia ?

Psychologist can also help you overcome any problem that affects your mental health such as

  • eating disorders
  • sleeping problems
  • low self-esteem

or anything that can make you feel better such as

  • prepare for big events so you can perform at your best, whether it’s the public gathering or a job interview.

Simply getting the problems out in the open helps many people improve their mental clarity, be more able to concentrate, and become more task-oriented. A psychologist can help you get the most out of your life.

4) What’s the difference between talking to a psychologist or to my best friend?

There are several important differences between the support of a friend and a psychologist.

Every person who needs help should be heard, unconditionally accepted, non-judged and supported. Friends and family listen to one another’s struggles and support each other. A psychologist never talks about his/her own problems as the focus is ONLY on you. As they do not have a personal relationship with you the way a friend does, they are objective and unbiased and will not be influenced by personal feelings when looking at the situation.

Psychologists are trained to be great listeners. Although it often may feel like a casual conversation, the psychologist may ask questions during your session to help you uncover meaning and reflect on life experiences and how those have shaped your current situation. They help you to make connections to discover hidden emotions.

A good friend will be caring and supportive during difficult moments. A good psychologist will be empowering, compassionate and insightful. Having both of these people in your life is a WIN-WIN.

5) Why shouldn’t I just take medication?

There is a prevalent thought that drug therapy is the most efficient route to take in order to treat psychological disturbances. Medication alone cannot solve all the issues.

Psychologists aim to enable clients to understand their feelings, and analyse what makes them feel low, anxious, or depressed. This enables them to cope with difficult situations in a better way. They use ‘talking’ as a treatment rather than medication. Medication can be effective and is sometimes needed in conjunction with counselling.

6) My partner and I are having problems. Should we be in individual counselling or come together?

Here in Satvana Counselling, only individual counselling is encouraged. It is for the betterment of the problem and the situation that couple sessions and group counselling are not encouraged. If need be, the parties can individually meet the counsellor in different sessions. Client confidentiality will be maintained at all times.

7) Will my counselling sessions be private?

Whenever you see a mental health professional, your communication with that professional is confidential.  This means that we cannot release any information about you without your written permission. Your counsellor will give you more details about confidentiality in your first appointment.

8) Do you prescribe medication for anxiety or depression?

No.  Only medical doctors can prescribe medication.  The sessions will be handled by a psychologist who is not qualified to prescribe medicines. However, if the counselor feels that medication would be needed, he/she would refer you to the appropriate medical professional.

9) How do I make an appointment to see a counsellor?

Kindly fill in the “Contact form” and you will receive a call shortly to confirm the appointment date and timings.

10) How much does counselling cost and how do I pay?

In Satvana Counselling each client is required to attend a minimum of two sessions for which the fee is ₹500(for both sessions together) . For NRIs, the fee is US$25 for two sessions. Each session is for 45minutes.

Appointment will be confirmed only after the payment. Payment can either be via GPay or Netbanking.

11) Can I opt for only one session?

No. This is a package of two sessions. Two sessions are a must for meaningful interaction and effective counselling.

12) Are there any guidelines to be followed for online counselling?

Please sit in a calm private room where no one else is present and come online 5 minutes before the appointment time. Counselling is only for the client and not the family members. Consent of the client is very important. Please use ear phones/head phones for better experience and to keep up confidentiality.

13) Do you insist on video calling?

Video calling is more effective for counselling , however on client request audio calls can also be used.